These terms govern your use of the Notely apps, keyboards, browser extension and website. By installing or using Notely you agree to them. Please also read the Privacy Policy, which explains how we handle your data.
The short version: your notes belong to you, get permission before recording other people, check what the AI produces, and do not misuse the service. We provide it as is, and consumer law protects you regardless of anything written here.
1. Who you are dealing with
Notely is developed and operated by State Creative, based in Stockholm, Sweden (“Notely”, “we”, “us”). Contact: [email protected].
These terms are an agreement between you and Notely, not between you and Apple or Google. See the section “Apple App Store” below.
2. The service
Notely turns recordings, audio files, links and dictation into transcripts, summaries and notes, and lets you ask questions about them. It is available for iPhone, iPad, Mac and Android.
Cloud transcription and AI. Audio and text are sent through our servers to AI providers, as described in the Privacy Policy.
On-device features. On-device transcription and Privacy Mode process content on your device, with the exceptions listed in the Privacy Policy. Keyboard dictation always uses the cloud. Availability depends on your device, and models may need to be downloaded.
Sign-in. You can use Notely without an account. Signing in with Apple or Google syncs your notes to our cloud database.
3. Who may use Notely
You must be at least 16 years old to use Notely. If you are under 18, you confirm that a parent or guardian has agreed to these terms on your behalf.
4. Your account
Keep your sign-in details secure. You are responsible for activity under your account until you tell us it has been compromised.
When you sign in with Apple or Google, their terms also apply to that sign-in.
Do not share an account, impersonate someone else or create accounts to get around usage limits.
To delete your account, email [email protected]. Notes on your device and in your iCloud remain under your control. Deleting an account does not cancel a store subscription, which you cancel with Apple or Google.
5. Premium and payments
Notely has a free tier and paid plans with higher limits and more features. The current plans, limits and prices are shown in the app before you buy.
Subscriptions are auto-renewing, bought through the App Store or Google Play, and billed by Apple or Google, whose terms govern billing, renewal, taxes, refunds and cancellation. A subscription renews automatically unless you cancel at least 24 hours before the end of the current period, in your store account settings.
Trials and offers. If an offer includes a free trial, its length is shown before you buy, and any unused part ends when you purchase a subscription.
Purchased minutes are a top-up, used only after you pass your daily or monthly limit. They expire one year after purchase and cannot be refunded except as required by law or store rules.
Promo codes give Premium access for the stated period. They have no cash value. They do not pause or cancel a store subscription, so any promo period applies when no store subscription is active.
Browser extension. Premium for the extension is sold through Stripe and billed by us. Cancelling stops future renewals, and access continues until the end of the paid period.
Limits and prices. We may change limits, features and prices. A price change never applies to a period you have already paid for.
Withdrawal. Consumers in the EU may have a 14-day right of withdrawal, handled through the store where you bought. It may end once you have started using a paid digital service with your consent.
If Premium ends, your notes are not deleted, and the free tier's limits apply again.
6. Your content
Your recordings, transcripts and notes are your content. You own it and you are responsible for it.
To provide the service you grant Notely a limited, non-exclusive, worldwide, royalty-free licence to store, copy, transmit and process your content, including through our service providers. This licence ends when you delete the content or your account, except for copies kept as described in the Privacy Policy.
We do not claim ownership of your content and we do not use it for advertising or to train our own AI models.
7. Recording other people
You are responsible for following the law when you record or transcribe a conversation, meeting, lecture or call. Depending on where you are, you may need the consent of everyone involved. Tell people when you record them, and respect the rules of your workplace or school.
Only submit audio, video and links that you have the right to use.
8. AI output
Transcripts, summaries, speaker labels, translations and chat answers are generated automatically and can be incomplete or wrong. Check them before you rely on them, and do not use them as the only basis for medical, legal, financial or other important decisions.
9. Acceptable use
You agree not to:
Use Notely for anything illegal, including recording people unlawfully, or to process content that infringes someone's rights or is harassing, threatening or hateful.
Interfere with the service: probing or attacking our servers, or circumventing usage limits, payment or access controls.
Reverse engineer, decompile or copy the app except where the law expressly allows it.
Use automated means to generate load on the service, or resell Notely without our written permission.
We may suspend or terminate access that violates these rules, and we may remove content that we are legally required to remove.
10. Third-party services
Notely relies on services from other companies, listed in the Privacy Policy, including AI providers, Apple, Google and Stripe. Their availability is outside our control, and we are not responsible for outages or data loss they cause, including in iCloud.
11. Availability and changes to the service
We aim to keep Notely available but do not guarantee uninterrupted service. Maintenance, updates and factors outside our control may cause downtime.
We may add, change or remove features and AI models. If we intend to discontinue the service as a whole, we will give at least 30 days' notice by email or in the app.
Keep your own copies of important notes. Notely is a convenience tool, not a system of record.
12. Intellectual property and licence
The Notely apps, website, name, logo and design are owned by us and protected by copyright and trademark law. We grant you a personal, non-exclusive, non-transferable, revocable licence to install and use the apps on devices you own or control, as permitted by the store you got them from.
13. Disclaimer of warranties
Notely is provided “as is” and “as available”. To the extent permitted by law, we make no warranties about its accuracy, reliability or fitness for a particular purpose.
Consumer rights. If you use Notely as a consumer, nothing in these terms limits the rights you have under mandatory law in your country of residence.
14. Limitation of liability
To the extent permitted by law, Notely is not liable for indirect or consequential losses, including lost data, lost profits or the cost of substitute services, arising from your use of or inability to use Notely. Our total liability for all claims relating to the service in any 12-month period is limited to the greater of the amount you paid in that period and SEK 500.
These limits do not apply to liability that cannot be limited under applicable law, including liability for death or personal injury caused by negligence, fraud or gross negligence, or to your statutory rights as a consumer.
15. Termination
You may stop using Notely at any time by deleting the app and, if you have one, asking us to delete your account.
We may suspend or terminate your access if you materially breach these terms or if we are required to by law.
On termination, the licence to use the app ends and your account data is deleted as described in the Privacy Policy. Sections on content ownership, disclaimers, liability and governing law survive termination.
16. Apple App Store
If you obtain Notely through Apple's App Store, the following terms required by Apple also apply:
Acknowledgement. These terms are between you and Notely only, not Apple. Notely, not Apple, is solely responsible for the app and its content. Where these terms are less restrictive than or conflict with Apple's Licensed Application End User License Agreement, Apple's agreement takes precedence.
Scope of licence. The licence granted to you is limited to a non-transferable licence to use the app on Apple-branded products that you own or control, as permitted by the Usage Rules in the App Store Terms of Service, except that the app may be accessed by other accounts associated with you via Family Sharing or volume purchasing.
Maintenance and support. Notely is solely responsible for providing maintenance and support for the app. Apple has no obligation to provide any maintenance or support services.
Warranty. Notely is solely responsible for any product warranties, whether express or implied by law, to the extent not disclaimed. If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any) to you. To the maximum extent permitted by law, Apple has no other warranty obligation, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are Notely's sole responsibility.
Product claims. Notely, not Apple, is responsible for addressing any claims by you or a third party relating to the app or your possession or use of it, including product liability claims, claims that the app fails to conform to legal or regulatory requirements, and claims under consumer protection or similar legislation.
Intellectual property. If a third party claims that the app infringes their intellectual property rights, Notely, not Apple, is solely responsible for the investigation, defence, settlement and discharge of that claim.
Legal compliance. You represent that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
Third-party beneficiary. Apple and Apple's subsidiaries are third-party beneficiaries of these terms and, upon your acceptance, have the right to enforce them against you.
Contact. Questions, complaints or claims about the app should be directed to Notely at [email protected].
17. Governing law and disputes
These terms are governed by the laws of Sweden. If you are a consumer living in another country, you also benefit from the mandatory consumer protection rules of that country.
We would like to solve any problem directly, so please contact us first. If we cannot agree, consumers in Sweden may turn to the National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN, arn.se). Otherwise disputes are settled by the Swedish courts, with Stockholm District Court as the court of first instance, without prejudice to a consumer's right to sue in their home country.
18. Changes to these terms
We may update these terms as Notely evolves. The effective date at the top shows the current version. For material changes we will notify you in the app or by email at least 30 days before they take effect. If you do not agree to the new terms, stop using the service before they take effect; continuing to use Notely afterwards means you accept them.
If any part of these terms is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it.
These terms were last updated on 30 October 2026. They are available at https://notely.se/terms and in Swedish at https://notely.se/sv/terms. In case of any difference between the two, the English version prevails.