Last updated: October 13, 2025
Our Services include the Notely AI mobile and web applications, AI-powered note-taking features, cloud storage, and all related tools and services provided by Notely AI.
These Terms of Use and our Privacy Policy constitute the entire agreement between you and Notely AI. Both documents are legally binding and govern your use of our services.
Our Privacy Policy, available at notely.se/privacy, details our data collection, usage, storage, and protection practices. It is an integral part of these terms.
By using Notely AI, you confirm that you are at least 18 years old, legally capable of entering into contracts, and agree to these terms.
You must provide accurate information when creating an account and are responsible for maintaining its security. Each user is limited to one account.
You agree to use our services legally and appropriately, without harming others or interfering with service operation.
You retain ownership of your content but grant us a worldwide, non-exclusive license to host, store, and process it for service provision.
Users may not: violate laws, harass others, distribute malware, attempt unauthorized access, or impersonate others.
Prohibited content includes: illegal material, infringing content, malicious code, and harmful content.
Users may not reverse engineer the service, bypass security measures, or attempt to exceed usage limits.
Subscription fees are billed in advance on a recurring basis. We reserve the right to change pricing with notice.
Subscriptions are generally non-refundable. Refund requests are evaluated case by case and may be granted at our discretion.
You may cancel your subscription at any time. Access continues until the end of the current billing period.
Notely AI and its features remain our exclusive property. All trademarks, copyrights, and other intellectual property rights are reserved.
We grant you a limited, non-transferable license to use our services for their intended purpose.
You retain ownership of your content while granting us necessary rights to provide our services.
Services are provided "as is" without warranties of any kind, express or implied.
We are not liable for indirect, consequential, or incidental damages. Our total liability is limited to fees paid in the last 6 months.
You agree to indemnify us against claims arising from your use of services or violation of these terms.
These terms remain in effect while you use our services.
You may terminate your account at any time by following account closure procedures.
We may suspend or terminate accounts for violations, extended inactivity, or at our discretion with reasonable notice.
These terms are governed by Delaware law, without regard to conflict of law principles.
Disputes will be resolved through binding arbitration, except where prohibited by law.
You waive any right to participate in class actions against us.
For EU users, we comply with GDPR requirements. You have rights to: access your data, request deletion, data portability, and restrict processing. Contact [email protected] for such requests.
We collect and process: account information and usage data. Collection is limited to what's necessary for service provision.
We retain your data for as long as your account is active or as needed for legal compliance. Deleted data is permanently removed after 30 days.
Data may be processed in countries outside your residence. We ensure appropriate safeguards through Standard Contractual Clauses and similar protections.
Passwords must be at least 12 characters long and include mixed characters. Two-factor authentication is available and recommended.
We will notify affected users within 72 hours of discovering any security breach that compromises personal data.
All data is encrypted in transit and at rest using industry-standard protocols. Notes are encrypted with individual user keys.
Our AI features process your notes to provide summaries, insights, and organization. This processing occurs on secure servers with anonymized data.
Your data is not used to train our AI systems. We do not use personally identifiable information for training purposes.
AI features are provided "as is" and may not be 100% accurate. Users should review AI-generated content before relying on it.
EU users have additional rights under GDPR and can appoint our EU representative for data protection matters.
California residents have specific rights under CCPA/CPRA, including data access, deletion, and opt-out rights.
Users outside the US agree to comply with their local laws and acknowledge that some features may be restricted in certain regions.
Notes are stored in secure cloud facilities with redundant backups only for logged-in users.
We maintain regular backups of all logged-in users data. Users can export their data at any time through the app interface.
Deleted notes can be recovered from trash within 30 days. After this period, deletion is permanent.
When sharing notes, you retain ownership while granting view/edit permissions to others. You can revoke access at any time.
Shared note participants must comply with these terms. The note owner is responsible for managing participant access.
Users must respect copyright when collaborating. Sharing copyrighted material requires proper authorization.
We may update these terms with notice through email, in-app notifications, or website posts.
Continued use after changes indicates acceptance of updated terms.
For material changes, we will seek explicit consent when required by law.
For any inquiries, please reach out to us:
• General Questions & Support: [email protected]
• Technical Support: [email protected]
• Privacy Concerns: [email protected]